BEC口試全真試題

　　Phase II CARD

　　A: WHAT IS IMPORTANT WHEN

　　Planning a presentation

　　Finding out about the audience

　　Researching the topic

　　B: WHAT IS IMPORTANT WHEN?

　　Aiming to improve customer service

　　Staff training

　　Customer satisfaction

　　C: WHAT IS IMPORTANT WHEN ?

　　Managing a project

　　Encouraging teamwork

　　Keeping to schedule

　　Phase III Card

　　Programme for New Staff

　　The manufacturing company you work for would like to introduce a full programme of training for new staff.

　　You have been asked to help prepare the programme.

　　Discuss the situation together, and decide.

　　What should be covered by the training programme

　　How else new staff can be helped to settle into their jobs as quickly as possible

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